Fredrick Durgan

Background

About Fredrick Durgan

SUMMARY OF QUALIFICATIONS: Solid professional experience in all phases of management and administration; utilize technical skills and problem solving abilities to assess employer and end-user needs, develop solutions and track progress. Experience in administration support, documentation management and resolution of complex issues; demonstrate professionalism, attention to detail, and collaborative nature. Strong communicator exhibited by skill in working closely with department heads and customers to identify and resolve problems; ability to convey technical concepts to non-technical audiences. AREAS OF EXPERIENCE AND TECHNICAL KNOWLEDGE: Project ManagementHelp Desk Support Administration SupportProgramming Analysis & DesignTroubleshooting Software Installation & Operation Hardware Installation & Operation System Development Life CycleProblem ResolutionNetworking DocumentationStaff Supervision/ManagementE-Commerce & EDI Accounting (A/R, A/P, Order Entry, Billing & Collections, Web Site Design, Development, Human Resources (including Payroll), G/L, Auditing) ImplementationSpecialties: Industries-Distribution, Manufacturing (Job Shop & Repetitive), Insurance, Medical; Platforms-IBM AS/400, PCs utilizing DOS, Windows, AIX, Unix, Linux; Languages-RPG Cobol Basic, PL/1, C, Scripts; Databases-Access, DBIV, Foxpro, OS/400, SQL;Software-Microsoft Office (Word, Excel, Access), Quicken, Quickbooks, CAD, Desktop Publishing, Medic/Misys, Medical Manager, eClinicalWorks, Mapics, Other Proprietary Applications; Networking-TCP/IP, Token Ring