Freya Elliott
Acting Executive Director, Technology Enablement, Information Technology Group at Nsw Department Of Education
Based in Sydney, Australia
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Seniority
Other
Department
Other
Location
Sydney
Industry
Education Administration Programs
Company size
40K
Contact information
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f•••••••@education.nsw.gov.au
Phone
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Background
About Freya Elliott
A creative, and innovative CX leader with extensive experience in the Finance, Insurance, Health and Government sectors across Australia and NZ. Championed the delivery of digital transformation programs, CX service strategy, process optimisation and Voice of Customer programs. Effectively executed strategies to bring about substantial change by transforming objectives into practical and achievable plans. Consistently acknowledged for the ability to recruit and retain high-performing teams, while demonstrating effective coaching and fostering talent development. Digital TransformationStrategic Digital Innovation | Business Process Improvement | Program Management | Omni-channel Strategy | UX Design | AI and Automation Customer ExperienceContact Centre Team Leadership | E2E Consumer Journey | Customer Insights | Design Thinking Methodologies | Customer Experience Measurement | CX Project Management | Digital Enhancements Activities UX Australia Speaker 2015 & 2017
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