Futoshi Endo
テクニカルアカウントマネージャー at New Relic
Based in Tokyo, Japan
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Seniority
Manager
Department
Sales & Business Development
Location
Tokyo
Industry
Software Development
Company size
3K
Contact information
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f•••••••@newrelic.com
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Background
About Futoshi Endo
Hi! My name is Futoshi Endo I began my career in 2017, joining GMO Pepabo, Inc. as a new graduate engineer. As a web application engineer, I was involved in developing new mobile APIs and improving/refactoring long-running web services, some of which had been operating for over 10 years. I also actively contributed to education and team-building efforts—serving as an instructor for new graduate training across the entire GMO Group and facilitating team retrospectives. https://tech.pepabo.com/2020/05/29/gtb2020-report-on-rest-framework/ Outside the company, I’ve participated in tech conferences and have also organized study groups focused on PHP and Laravel. As an engineer, I especially enjoy solving pain points that users experience while using a product. I’ve also been passionate about automating repetitive and time-consuming tasks, particularly in environments where improvements are difficult to implement. In 2023, driven by a desire to broaden my skills beyond backend development—including frontend and infrastructure. I joined BASE, Inc. In my first year at BASE, I joined the Cart Team, where I gained domain knowledge in the payment space. One of my contributions was automating a previously manual task related to bank transfer processing. I also led initiatives to improve customer support workflows. Notably, I resolved a major email delivery delay issue that occurred during a company-wide onboarding campaign and a coupon distribution event. Acting as project lead, I used New Relic APM to identify the root cause and implemented a fix. https://speakerdeck.com/fendo181/behind-the-scenes-resolving-email-delays-for-an-e-commerce-service-using-new-relic-apm Most recently, I led the implementation of the new “PayID App Page” within BASE’s admin dashboard. I served as the main developer and was responsible for everything from requirements definition to backend and frontend development. The feature was released on schedule. You can find slides from my previous talks below—feel free to take a look! https://speakerdeck.com/fendo181 Looking forward to connecting with you! Thank you!
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