Gabriel Cuebas

Background

About Gabriel Cuebas

Solutions driven, technically savvy IT professional with progressive experience in desktop and network support, offering technical proficiency in IT help desk solutions combined with a proven track record of exemplary customer driven support. Impressive 13-year track record of progressive growth and experience in network troubleshooting and resolution, utilizing a wide range of software, server, and hardware devices. Full understanding of the key elements of IT methodologies and processes, and their direct impact on achieving business goals and objectives. Demonstrated expertise in providing network administration and technical support, capable of mastering innovative software and tools. Expertise in the analysis of critical issues in implementing IT infrastructure and application solutions. Skilled in the identification of effective troubleshooting methodologies, and providing cost-effective resolution to challenging technical matters. Dedicated support specialist with experience in help desk and call center support environments. Extraordinary capacity to multitask, manage competing priorities with use, while achieving customer and organizational objectives. SonicWall FireWall Specialties: Cisco Switches and Routers Microsoft 2003/2008 Server Active Directory Microsoft Exchange 2003/2007/2010 Microsoft Terminal Services VMware vSphere Microsoft Hyper-V HP Prolient Servers DL and ML Models CCTV installs/DVR WordPress Maintainer HTML / CSS5