Gabriel Tudorache

Background

About Gabriel Tudorache

I am an expert on supporting the Customers' Journey by proving assistance, support, and fitting solutions to various challenges faced by clients when using services and products. Advocate of innovation, automation and digital Customer Journey based on effective and efficient usage of resources. Focused on continuous improvement. Self-motivated, self-challenging and a promoter of change. Strong expertise in: Support, became a subject expert matter in a short period with extended knowledge beyond my daily tasks. Communication, excellent written and verbal communication based on structured and comprehensive communication capabilities with a focus on standardizing the way of responding to customers, both internal and external. Dealing with challenges, able to manage complex and difficult cases, and high customer expectations and needs.