Gael Devys

Background

About Gael Devys

Financial control, with budgets and forecasts: delays, legal production, reportings * Business modeling for new services (costs & sales)* Monthly business plans for sales, trade marketing operations, call center sizing, in cooperation with operational business units (human ressources, commercial, marketing, finance).* Strong analytical models reducing forecasts errors from 20% to 5% on call centers charge, or productivity of agents.* Implementation of a new Enterprise Data Warehouse, for deep reporting & multi axis analysis necessary for action, using SQL server and Cube technology.* Management of experts and administrative employees * Organization and Strategy: experienced in 3Y plans with an overall view and ability to argue and persuade managers * Business partner to define and implement new solutions to reach costs and sales objectives hand in hand with operationnal departments Keywords: management control, analytics, performance management, statistics, business operations, marketing / sales / customer relations, sizing and planning call centers, strategy and organization, business plan, sales commission, management of franchisees, productivity, continuous improvement, Lean Six Sigma, distribution, margin analysis, IT project manager