Gamze Engin
Müşteri İlişkileri Uzmanı at Horoz Logistics
Based in Körfez Bucağı, Turkey
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Seniority
Staff
Department
Customer/Client Service
Location
Körfez Bucağı
Industry
Transportation; Logistics; Supply Chain and Storage
Company size
1.6K
Contact information
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g•••••••@horoz.com.tr
Phone
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Background
About Gamze Engin
With a Sociology degree from Istanbul University, I've built a rich and varied career across industries like insurance, logistics, and customer relations. I thrive on using my analytical skills and operational expertise to drive meaningful results and streamline processes. My journey began in the insurance sector, where I spent two years as a Technical Staff member. This experience offered deep insights into the technicalities of the field and laid the groundwork for my career. Later, I joined Ceva Logistics, where for 1.5 years I worked on Amazon Operations, focusing on reporting and data analysis. This role honed my ability to navigate complex data, identify actionable insights, and improve operational workflows. Currently, I work as a Customer Relations Specialist at Horoz Logistics. In my role, I focus on analyzing customer feedback, assess service performance, and uncover areas for improvement. My responsibilities include monitoring performance metrics, generating reports, and providing actionable insights that contribute to continuous improvement. Whether operating independently or collaborating with others, I am dedicated to finding innovative solutions, I consistently strive to exceed expectations, even in high-pressure situations. I'm passionate about growth, both personally and professionally. My aim is to contribute my expertise in data analysis, process optimization, and relationship management to organizations seeking to achieve excellence. I enjoy connecting with driven individuals and exploring opportunities for collaboration and growth. Feel free to reach out. I’d like to discuss how we can work together.
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