Ganesamurthy Mohan

Background

About Ganesamurthy Mohan

As a GenAI thought leader and Innovation Lead, I manage the GenAI Solution Area for one of Avanade’s Most Valuable Client (MVC) accounts—a global leader in software products in the US West region. Driving a $50M+ portfolio, I architect and implement transformative GenAI solutions, aligning technology with business strategy to deliver impactful results. I specialize in building custom Retrieval-Augmented Generation (RAG)-based copilots and fine-tuning industry-specific language models using synthetic data generation. My focus is on seamless integration with existing systems and optimizing AI models for scalability and performance. In building Avanade's MVC account's offshore GenAI practice, I expanded the team from the ground up to over 45 members within a year. This practice is now a cornerstone of Avanade’s global delivery strategy, enabling successful AI implementations across multiple regions. My hands-on approach spans the entire project lifecycle—from presales and AI framework design to infrastructure setup and model deployment—delivering automation-led solutions that drive measurable business outcomes. Beyond the MVC account, I support other strategic clients through Avanade and Accenture’s Integrated Center of Excellence (ICoE) Data & AI team. My role involves Data & AI pre-sales, solutioning, and delivery experience, building market-facing assets, and contributing to the growth of Avanade’s AI practice. With over 8 years in conversational AI & contact center automation, I lead the delivery of enterprise-scale solutions using Microsoft Conversational AI tools like Bot Framework, Power Virtual Agents (PVA), Copilot Studio, and M365 Copilot, enhancing customer engagement and automating workflows. My global experience across India and Canada, coupled with collaborations with clients worldwide in finance, healthcare, telecom, and technology, equips me with a strong understanding of diverse business environments. I am passionate about building high-performing teams, fostering diversity, and driving AI innovation at scale to help businesses achieve real, measurable outcomes.