Ganesh Misal

Background

About Ganesh Misal

With over 18 years of experience in Information Technology specializing in the domains of Insurance and Banking I have developed a strong foundation in providing efficient support on L2 and L3 levels. I possess a deep understanding of support profile working environments. Throughout my career I have demonstrated exceptional communication skills enabling me to effectively negotiate problem-solve and multitask to achieve individual and team goals. I am committed to delivering customer-focused solutions drawing upon my diverse industry experience in Insurance and Banking. Currently serving as a Specialist - Software Engineer at LTI in Mumbai I have contributed significantly to the success of the Citi Bank Project. In this role I have fostered seamless business communication through stakeholder collaboration ensuring effective production support and solutions. I meticulously monitor all aspects of workflow and provide support for issues related to running the end-of-the-day processes. Additionally I excel at understanding business requirements creating deliverables coordinating release processes and engaging with clients and third-party vendors. Previously I was a Senior Software Engineer at Wipro Infotech Mumbai where I played a crucial role in the CBS Core Banking Finacle Implementation project for Dena Bank. I actively contributed to the migration process conducted extraction using ETL tools performed testing and DataWareHouse & L2 support. Within the Kotak Life Insurance project I provided essential production support handled maintenance and enhancement requests for 35 applications critical to the organization's day-to-day activities. During my tenure I successfully provided production support maintained application availability and ensured end-user satisfaction through effective problem-solving and change management. My core qualifications encompass a strong command of Oracle 11g SQL-PLSQL and Unix along with proficiency in various tools such as Jenkins Teamcity Urbancode Deploy GIT Bit Bucket Autosys. I hold a Bachelor of Commerce (B.Com.) degree in Economics from Mumbai University and pursued GNIIT courses including Java Advanced Java ASP.Net VB.Net SQL Server 2000 and HTML. Additionally I have further enhanced my knowledge through specialized training in Oracle SQL and PLSQL. I am passionate about leveraging my skills and expertise to drive successful outcomes for organizations collaborating with diverse teams and embracing new challenges in the ever-evolving field of Information Technology.