Gareth Malone
Head of Telesales & Partner Channels at Eir Ireland
Based in Ireland
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Seniority
Director
Department
Sales & Business Development
Location
Ireland
Industry
Telecommunications
Company size
2.5K
Contact information
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g•••••••@eir.ie
Phone
5 credits+353 ••• •••• ••••
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Background
About Gareth Malone
A highly motivated and successful Senior Manager with an extensive track record of delivering exceptional operational and commercial results. A results-oriented business professional with ten years + in the sales and service industries A strong leader of both inbound and outbound Sales teams within large call centre operations. An ambitious achiever strong at both creating and executing strategy. The ability to quickly assess Contact Centre operations and implement the proper balance of people, processes, and technologies to improve employee productivity and achieve high revenue targets and client service levels. Excellent leadership, communication, team building, strategic planning, and problem solving skills. Recognized for having the ability to develop client-focused organizational cultures resulting in significantly higher customer satisfaction and sales profitability. Hands-on and pro-active approach and ability to work without strict guidance Excellent interpersonal skills and ability to build up quickly trusted relationships within all levels of the organization
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