Gareth Wakeman

Background

About Gareth Wakeman

Mobile devices play a bigger role in business than laptops or PCs, and are taking over at an overwhelming rate. Without the proper controls and processes in place, it is impossible to keep up and manage an organization’s cellphones and tablets. I have been in the IT field for 10 years but have specialized in mobile device management for the past 8. My career in Mobile Device Management has taken me from setting up mobile devices and providing tier 1 support, to leading the mobile department of a billion dollar company, supporting users across 30+ branches. Not only can I integrate into an existing mobile department, but I can also take the lead and start one up from scratch. I have been a part of numerous IT projects, including carrier and MDM migrations, process improvements, and EOL device replacement strategies. All initiatives have led to cutting operational costs, and greater efficiency overall. I have great experience assisting users of all skill levels, and providing training where needed. The training documents I create, are detailed, precise, and easy enough for anyone to follow. When documentation fails, I am great at training in-person or remotely. Outside of work, I am a family man who loves playing paintball. The respect, teamwork, inclusiveness, and the magfed paintball community as a whole makes the sport incredible. People from all backgrounds are welcome, and even those with disabilities are encouraged to play.