Gari Edwards
Business IT Technician at Sherweb
Based in Brampton, Canada
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Seniority
Staff
Department
Information Technology
Location
Brampton
Industry
IT Services and IT Consulting
Company size
756
Contact information
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g•••••••@sherweb.com
Phone
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Background
About Gari Edwards
Extensive Call Centre and Management experience in the customer service and Technology industries. Demonstrated ability working on a variety of projects, supporting cross-functional teams while strengthening account relations. Focused accountability of AWS Administration: Specialist in IVR technology, building IVR Contact Flows in Amazon Connect as well as training, resource planning and workforce management. A solid foundation in coaching, motivation, conflict resolution and negotiations, and possesses the ability to build strong business relationships with all levels within the organization.
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