Garth Smyth

Background

About Garth Smyth

Tech-savvy and customer-focused, I’m a Terminal Support Specialist with 6+ years’ experience in support-driven roles across FinTech, telesales, and retail. Currently at Payroc, I help businesses keep their payment systems running by resolving complex issues involving terminals, gateways, and backend platforms. I’ve built deep expertise in leading payment terminals (Clover, PAX, Ingenico, Verifone, Dejavoo, Valor), payment gateways (Fluidpay, SwipeSimple, iPOS, Payroc GW), and processors like TSYS and First Data. I’m known for my fast learning, attention to detail, and collaborative approach — whether supporting process improvements, contributing to team training materials, helping resolve technical issues efficiently or liaising with internal departments to streamline escalations. Always driven to solve problems creatively and deliver top-tier customer experiences, I’m eager to keep growing in the IT and tech support space.