Garth Walker

Background

About Garth Walker

I am a highly influential business analyst and strategist who works with business on high-value initiatives that have a direct and beneficial impact on customer experience. With a focus on technology, digital marketing, product development and customer contact, my job ensures that strategic priorities effectively supported by delivering major initiatives which improve customer experience. I stay up to date with the latest trends in business process improvement, customer experience, and lean principles so that I can continue to improve customer interaction. Customers are time poor and now have greater expectations when deciding to buy, and it’s much more than simply decreasing customer service wait times or satisfaction with your products. If I can make the journey toward buying a product or service as simple, clear and efficient as possible I’ve done my job.