Gary Greig

Background

About Gary Greig

As someone who has spent over two decades navigating the world of technology, I find excitement in challenge that comes my way. From my first IT job to my recent role as a fractional technology leader, I’m driven by a passion for operational excellence, transformation and innovation. I enjoy aligning technology with strategic goals and creating environments where collaboration, productivity and creativity can thrive. During my time at Chubb, I led initiatives that not only transformed the IT landscape but also enhanced efficiency and compliance. One highlight was pioneering and executing a global AIOps and operational excellence strategy, that resulted in significant transformation across all aspects of the global IT landscape, incorporating technology, process and organization. I’ve had the privilege of collaborating with numerous leadership teams to drive business benefits through innovative frameworks and by fostering a culture focused on service-centric operational excellence, we were able to achieve some incredible results — like reducing MTTD by 50%, increasing operational integrity by 95%, 60% reduction in resources per change and reducing audit findings by 80%, through optimized processes, automation & technology standardization. If you’re looking for someone who can help bridge the gap between technology and business strategy or if you want to discuss operational excellence and IT transformation, feel free to reach out via email! Let’s connect and explore how we can drive success together. Skills: Strategy & Architecture: Infrastructure, Integration, Engineering, ITSM, Automation. Operational Excellence: AIOps, Process Optimization, Incident, Change, Financial, Organization. Leadership & Transformation: M&A, High-Performing Teams, Strategic Planning, Lifecycle. Data Analysis & Insights: ITSM, Financial, Capacity, Demand, Science-Based Decisioning.