Gary Lerm
Manager Customer Specific Solution Delivery Department at Telkom
Based in City of Johannesburg, South Africa
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Seniority
Manager
Department
Operations
Location
City of Johannesburg
Industry
Telecommunications
Company size
16K
Contact information
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g•••••••@telkom.co.za
Phone
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Background
About Gary Lerm
I am an experienced and innovative Telecommunications Manager with over 13 years’ sophisticated sales, customer service and business administration skills. Throughout my career, I identify problems and attack them whilst keeping an eye on quick and effective resolutions.My leadership style is fair, and I place a demand for excellence on those who embrace a cooperative environment. Those I mentor have commented on my ability to see opportunities and enact on them with conviction. I have proven leadership skills and can manage and motivate other staff to achieve company objectives. My personal objective as a Manager is to consistently work to the highest professional standards. I am an effective communicator at all levels within an organisation and I thrive when working under pressure.KEY STRENGTHS:Ability to prioritize and deal effectively with a number of tasks simultaneously.Operational/business plan formulation.Able to evaluate complex problems, develop alternatives and consider their impact on the organisation.Able to communicate orally, in writing, or via electronic means, in a manner appropriate to the audience.Good interpersonal skills - interacts with other people at all levels of the organisation, motivates and encourages.An inspiring leader with the ability to think laterally, provide solutions and exercise independent judgment in the resolution of problems. Able to organize people and systems effectively to achieve business objectives.Results-driven approach to achieving tasks and objectives.Solid judgment and management skills to effectively deal with people's needs/issues.Creative, pro-active and innovative.Solid understanding of business needs and importance of customer focus.Able to work on own initiative, with minimum supervision.ACHIEVEMENTSTelkom (2007 - Present): Spotlight Awards.Exceeded work performance ratings.Telkom - 2003): Promoted to Manager.Contact me at lermg@telkomsa.net or call me on +27 82 579 1489.
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