Gary Prohaska

Background

About Gary Prohaska

Results driven, Information Technology leader with a proven record for leading high performing organizations focused on Strategy, Architecture, Server and Network Engineering, Customer Service, Service Desks, PC Support, and Infrastructure Management & Operations. Talented communicator and change agent, experienced in enabling successful transformations, by envisioning and implementing Information Technology that works for the business. Career Focus Areas: • Leading, managing and developing geographically dispersed teams of technical professionals (systems & network engineers, architects, IT analysts), including managing other managers with similar responsibilities. • Financial management of projects, and expense & capital budgets ranging from $5MM to $10MM annually, while meeting or exceeding YOY cost reduction targets. • Providing highly available system designs and support (24 x 7 x 365) for mission critical enterprise environments. • Extensive experience in providing IT customer service to all levels of the organization, maintaining high customer satisfaction, managing IT support organizations and Helpdesk operations. • Winning in a complex global IT environment, managing teams and projects across multiple cultures and time zones. • Increasing the value of IT through the negotiation and active management of multiple supplier portfolios, and outsourcing contracts worth over $10MM annually and outsourced support teams of 30+ people. • Providing critically designed, resilient, scalable, and secure voice and data networking solutions. • Delivering IT solutions that meet requirements, and create successful outcomes for the business. Not simply technology for technology's sake.