Gaurav Chavan
Service Delivery Specialist at Accenture
Based in Thane, India
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Seniority
Staff
Department
Operations
Location
Thane
Industry
Business Consulting and Services
Company size
656K
Contact information
Reveal Gaurav's email and phone
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g•••••••@accenture.com
Phone
5 credits+91 ••• •••• ••••
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Background
About Gaurav Chavan
Experienced Specialist with a demonstrated history of working in the HR Shared Services industry- An accomplished professional with over 15+ years of experience majorly in HR Operations. Proficient in managing and leading teams for running successful process and developing procedures & service standards for business excellence- Skilled in FPC 1, HR Outsourcing (HRO), Benefits Administration, Absence Management and Customer Service- Professionally managed escalations. Ensured that knowledge materials are updated, and processes are adhered to minimize escalations-Performed root cause analysis and proposed mitigation steps to fix errors and plugged process gaps leading to improvement in process accuracy.
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