Gaurav Rokade

Background

About Gaurav Rokade

A professional with a demonstrated experience working in the information technology industry. Proven skills in public and private cloud solution implementation and support, system integration, technical diagnostic, incident & problem management and customer engagement. • Expertise in implementation from a configuration perspective. • Excellent analytical and problem-solving skills, and experience in conducting a detailed analysis of a system to resolve customer issues and problems. • Manage the customer account lifecycle -On boarding, Planning, Implementation, Product training, Deployment and support to the European and American clients. • Expertise in eliciting, collecting, and assessing the requirements to map customer needs and translate them into services, and solutions. • Experience working on various projects with exposure to all phases of Software Development Life Cycle (SDLC) • Strong presentation skills with the ability to take very technical concepts and present them to non-technical teams • Experience in various onsite assignments in EMEA. Technical Skills: MySQL, DB2, NoSQL DB,Mongo DB, Git/SVN, Shell Scripting, Linux/Window, Apache, Rest Services/API. Automation Tools: Selenium RC, Selenium Webdriver, Selenium Grid, Selenium IDE.