Verified recordHospitals and Health Care

Gauthier Cahen

Remote Technical Support Specialist at Abbott

Based in Paris, France

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Seniority

Staff

Department

Information Technology

Location

Paris

Industry

Hospitals and Health Care

Company size

151K

Contact information

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g•••••••@abbott.com

Phone

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+33 ••• •••• ••••

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Background

About Gauthier Cahen

Assistance clientèle, facturation et technique en français et en anglais par téléphone, webchat, et système de requêtes. Multiples nominations et récompenses pour performances exceptionnelles- Engagement et assistance clientèle forums, réseaux sociaux et boutique Apple/Google- Editeur/localisateur de bases de connaissances et communications internes et externes- Connaissance étendue de systèmes internes, point de contact pour consultations internes au sein de l’assistance clientèle- Analyses des systèmes de requêtes internes pour identification de problèmes émergents et priorisation de problèmes persistants- Mentorat et coaching de nouveaux employés- Contributions à divers projets internes (apprentissages automatiques en traduction et modération, analyses de journaux d’activités, assurance qualité, etc.).

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