Gavin Clarke
Service Operations Manager at Canada Life Uk Adviser
Based in Hoddesdon, United Kingdom
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Seniority
Manager
Department
Operations
Location
Hoddesdon
Industry
Financial Services
Company size
164
Contact information
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g•••••••@canadalife.co.uk
Phone
5 credits+44 ••• •••• ••••
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Background
About Gavin Clarke
I am a highly experienced, self-motivated, customer focused IT Service professional with over 15 years’ experience within the financial & logistics sectors. I have worked in multiple multinational global companies supporting customers in both the UK and USA. I have performed a number of roles within Service management with a view to driving IT functions to deliver services that provide value to the customer. With a proven track record in Problem and Change management, I have been pivotal in a number of successful projects including but not limited to the migration of ITSM tool to ServiceNow deploying global processes. My success has been based on my ability to build and maintain both internal and external relationships and measuring the success by introducing relevant KPI’s to achieve agreed OLA’s and SLA’s As a strong leader with a desire to motivate, empower and mentor others. I have a proven track record of building efficient and effective teams.
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