Gavin Costello

Background

About Gavin Costello

Expert in customer-focused product development, cross-functional leadership, and building products that solve real customer problems.New Product Roadmap and Development: Identified market opportunities, pivoted strategy and led supplier transition improving product quality, cost structure and customer acquisition & retention.Product Operations: Developed data-driven reporting systems enhancing Customer Satisfaction and lowering costs.Go-to-Market Planning: Developed deployment strategy for hardware & software solutions; created sales, marketing, and promotional content with CMOTechnology Evaluation: Researched and assessed telecommunications, software and security solutions to identify optimal partners and products.Revenue Growth & Portfolio Optimisation: Delivering improved annual returns, increasing acquisition and generated annual savings through strategic supplier negotiations and technology improvements.Agile Implementation: Have established cross-functional Scrum and Kanban workflows between globally distributed development teams using market leading tools.Product Strategy & Lifecycle: Directed product strategy and lifecycle management including the exit of legacy products delivering significant cost savings and customer retention.