Geetika Joshi

Background

About Geetika Joshi

I am a seasoned operations manager with over 15 years of experience in the education sector. My passion is to deliver high-quality and impactful learning experiences to learners across the globe. Currently, I lead the operations at ELD-Training, a leading educational center that offers a range of digital and paper-based assessments, including Cambridge English, IELTS, Linguaskill, and Occupational English Test.In this role, I spearhead the implementation of short-term and long-term strategies to achieve business plan objectives and enhance profitability. I identify opportunities for collaboration and revenue generation, driving the expansion of our educational center. I also manage the technical aspect of all the assessments, ensuring a seamless and secure experience for candidates. Additionally, I negotiate with vendors to reduce costs and streamline procurement processes, ensuring efficient operations and optimal resource utilization. I have a proven track record of increasing customer satisfaction, improving staff performance, and maintaining the highest standards of quality and compliance. I hold an MBA degree with a focus on human resources management and operations, and I am an expert in IELTS examination processes.