Geo Akkara
IT Support - Helpdesk (Events Focus) at Pne
Based in Vancouver, Canada
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Seniority
Other
Department
Other
Location
Vancouver
Industry
Entertainment Providers
Company size
1K
Contact information
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g•••••••@pne.ca
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Background
About Geo Akkara
IT Support Specialist with 3.6 years of progressive experience supporting hybrid enterprise environments, specializing in user account provisioning, endpoint management, and network troubleshooting. Skilled in Active Directory, Windows Server, Office 365, and VoIP support, with working knowledge of PowerShell scripting and ITIL best practices. Experienced with Cisco Meraki and Ubiquiti for network deployment and monitoring, and well-versed in core networking protocols (TCP/IP, DNS, DHCP). Strong background in ticket-based support using SolarWinds and Sim-T. Completed CompTIA A+ Core 1 and preparing for Core 2. Proven ability to resolve technical issues efficiently across hardware, software, and network layers in dynamic, event-driven, and remote support environments.
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