Geoff Brown

Background

About Geoff Brown

A leader with 18 years experience creating and implementing business initiatives that align cultures, processes and programs to achieve business goals. Change agent with a proven track record driving projects that transform performance management systems and improve operational efficiencies, service metrics and sales growth. Versatile capability to understand business dynamics, leverage methodologies and adapt best practices that deliver results. Successful achievements illustrated across multiple industries. Strong work ethic, team-orientation and Six Sigma Quality focused development through United States Marine Corps, Enterprise Rent-A-Car and General Electric training. Experienced based skills in business analysis, problem solving, process improvement, project and performance management, training and employee development. Excellent leadership, communication, team building, coaching and facilitation skills. Specialties: Performance management, project and account management, sales and operations management, call center management, operations assessment, Six Sigma Quality trained, CRM manager experience in Salesforce, Relationals and Siebel, Salesforce administrator, relationship building, recruiting, hiring, employee development and budgeting