George Cox
Lead Customer Experience Consultant at Redk - Crm & Cx Transformation
Based in Spain
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Seniority
Manager
Department
Customer/Client Service
Location
Spain
Industry
IT Services and IT Consulting
Company size
73
Contact information
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g•••••••@redk.net
Phone
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Background
About George Cox
At redk, as a Lead Customer Experience Consultant with over 10 years of experience, I specialise in optimising customer experiences through advanced CRM solutions. By leveraging data-driven insights and collaborating with clients, I develop tailored strategies that enhance customer satisfaction, strengthen loyalty, and deliver impactful business results. With a combined 10 years of experience as a Project Lead and CX Consultant, I have led cross-functional teams in designing and implementing customer-centric solutions. My focus on technical project leadership, operations management, and CRM has supported the delivery of seamless customer journeys and cultivated meaningful client partnerships.
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