George Devid John
Technical Support Advisor at Concentrix
Based in Toronto, Canada
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Seniority
Staff
Department
Information Technology
Location
Toronto
Industry
IT Services and IT Consulting
Company size
199K
Contact information
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g•••••••@concentrix.com
Phone
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Background
About George Devid John
Armed with a Master's degree in Information Technology from Humber College, my journey at Concentrix stands out with a notable first-call resolution rate of 95%, solving over 150 technical issues weekly. We've elevated customer satisfaction through exceptional problem-solving skills and advanced diagnostics, shortening resolution time by a significant 20%. My educational background in Electrical, Electronics, and Communications Engineering underlines my technical prowess, while my hands-on experience at Concentrix showcases my strengths in communication and customer service. Driven by a commitment to excellence and continuous improvement, I'm dedicated to leveraging my comprehensive skill set to deliver top-tier support and innovative solutions.
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