George Hesse
Manager, Program Management at Charter Communications
Based in United States
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Seniority
Manager
Department
General Business & Management
Location
United States
Industry
Telecommunications
Company size
34K
Contact information
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g•••••••@spectrum.com
Phone
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Background
About George Hesse
What customer or business problem are you looking to solve? An experienced Program and Project Management leader with over 10 years of experience in the Technology and E-Commerce industries, leading cross-functional teams to improve customer experiences, reduce fraud, manage projects, promote continuous improvement, and lower costs through process analysis, audits, and education by aligning operational goals with customer objectives Led globally dispersed teams delivering new payment processes, implementing SOC1 and SOC2 reporting, IT systems enhancements, Business Continuity Plans, internal audits, product decertification, vendor management, ERP configurations, and customer onboarding. Recognized as a calming presence as a team leader, coach, mentor, customer problem-solver, investigator, and project manager. Passionate about helping others and giving back to the community. A certified high school softball and baseball umpire, managing games for players of all ages.
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