George Moore
Customer Support Specialist at Phorest Software
Based in Lincoln, United Kingdom
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Seniority
Staff
Department
Customer/Client Service
Location
Lincoln
Industry
Software Development
Company size
506
Contact information
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g•••••••@phorest.com
Phone
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Background
About George Moore
Technical Support Specialist with 7+ years of experience supporting SaaS platforms in the proptech sector. I specialise in first and second-line support, incident investigation, troubleshooting web-based applications, and customer onboarding.I’m known for taking ownership of issues end-to-end, communicating clearly with customers, and working closely with product, sales, and account teams to improve both customer experience and platform reliability. I consistently meet and exceed SLAs while maintaining high customer satisfaction.Key strengths include problem-solving, adaptability, strong time management, and the ability to quickly learn and support new systems and technologies.
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