Gerald Atkins
Scrum Master Ii at Fedex Services
Based in Memphis, United States
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Seniority
Staff
Department
Information Technology
Location
Memphis
Industry
Truck Transportation
Company size
12K
Contact information
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g•••••••@fedex.com
Phone
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Background
About Gerald Atkins
Customer-Obsessed. Growth-Focused. Consumption-Driven. A results-driven IT Professional with experience in networking, database support, hardware maintenance and repair various environments. Proven leadership, analytical, organizational and interpersonal communication skills. 16+ years’ experience with wired/wireless network installation and management, and all tiers of technical support. Manager of 14 retail locations IT operations Dedicated customer advocate with proven success in achieving high net-promoter scores and overall customer satisfaction attributed, in part, to addressing escalations and requests with rapid resolution and closed-loop processes.
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