Gerald Thompson

Background

About Gerald Thompson

GERALD J. THOMPSON 5500 Fawn Circle Hoover, Alabama 35226 205-410-1025 geraldthompson1975@gmail.com HIGHLIGHTS OF QUALIFICATIONS: • SharePoint administrator/developer • List serve administrator • Business intelligence and reporting administrator • Computer based training developer • Learning management system administration • Web designer • Intranet administrator/designer • Experienced with SharePoint groups and permissions • Bit9 – Carbon Black administrator • WordPress administrator • Business intelligence and reporting administrator • Intranet administrator/designer • List serve administrator • Relational database (SQL/SAS) Customer Service Related: • Worked with clients in developing and updating web sites • Created 21 processes/procedures for various applications • Reduced time for list serve messaging by 75% • Coordinated the development and maintenance of client’s web sites • Worked with various departments in setting up and maintaining SharePoint sites • Conducted training classes in SharePoint • Developed automated processes in SharePoint using workflows to reduce the potential for human error for a major notification process • Assisted in and coordinated the development of computer based training courses • Trained clients in the use of electronic meeting software • Supported various departments in business intelligence and reporting • Supported various departments in listerver • Assisted in maintaining software licenses • Worked with selected customers on all order placement, entry, and invoicing EDUCATION RECORD: • B. S, Marketing, University of Alabama at Birmingham • B. A, Psychology, University of Alabama at Birmingham SUMMARY OF EMPLOYMENT: • 2006 – 2018: Cahaba Government Benefit Administrators-Birmingham, Alabama – Application Administrator • - 2006: BlueCross-BlueShield of Alabama - Birmingham, Alabama –Web developer • 1998 – Pro Staff IT - Birmingham, Alabama - Web site contractor