Gerard Gonzalez

Background

About Gerard Gonzalez

With over 15 years of experience in training and development, I am passionate about creating engaging and effective learning solutions that empower learners and drive business results. I am a Training Manager at SBM Management Services, a leading provider of facility services, where I oversee the learning management system, process documentation, and new site manager training for a large and diverse workforce. In my current role, I established the first-ever process documentation and guidelines for the Training Manager role, which improved consistency, efficiency, and quality across the training function. I also manage the learning management system for a business with employees across 250 client operations, ensuring timely and accurate delivery of training content and reporting. Additionally, I facilitate new site manager training, where I use my skills in Wrike, CRM, and emotional intelligence to create a positive and collaborative learning environment.