Gerardo B.
Head of Customer Service at Twothirds Slu
Based in Barcelona, Spain
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Seniority
Director
Department
Customer/Client Service
Location
Barcelona
Industry
Retail Apparel and Fashion
Company size
32
Contact information
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g•••••••@twothirds.com
Phone
5 credits+34 ••• •••• ••••
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Background
About Gerardo B.
Innovative and results-driven Customer Experience Expert with a proven track record in leading multicultural teams, optimizing customer service processes, and leveraging data-driven insights to enhance customer satisfaction. Skilled in implementing cutting-edge technologies and fostering a customer-centric culture across organizations. Demonstrated ability to navigate complex challenges, drive operational excellence, and align customer service strategies with broader business objectives.
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