Ghada Issak

Background

About Ghada Issak

As a creative, proactive leader with 20+ years of consumer relations and communications experience, I specialise in all facets of brand management, complaints and crisis management, and key stakeholder engagement. With a track record of success across the healthcare, FMCG, services and retail sectors, my skill is in navigating employees through periods of change and culture shifts via timely issue resolution, risk management and by modelling adaptability, transparency and resilience. With a passion for empowering people, I continually collaborate with all members of the organisation to achieve business, operational and engagement objectives. I have instilled a ‘consumer first’ focus across the organisation and developed and implemented strategic campaigns for iconic power and core brands. As a skilled presenter and negotiator with strong commercial acumen, I am able to form sustainable relationships with high-performing, multidisciplinary teams and build consensus with diverse stakeholders. Specialties: Consumer Relations Management People Leadership, Culture and Development Governance and Regulatory Compliance Brand and Campaign Management Product Improvement / Innovation Human Resources Management Change Management Executive Support / Communications Complaint and Escalation Management Negotiation and Issue Resolution Stakeholder and Relationship Management Risk Mitigation / Management Business and Operations Management