Ghousia S.
Senior Process Associate at Tata Consultancy Services
Based in Hyderabad, India
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Seniority
Staff
Department
Operations
Location
Hyderabad
Industry
IT Services and IT Consulting
Company size
696K
Contact information
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g•••••••@tcs.com
Phone
5 credits+91 ••• •••• ••••
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Background
About Ghousia S.
As a Senior Process Associate at Tata Consultancy Services, I leverage my skills in troubleshooting, management support, and incident handling to ensure the smooth operation of various processes. I have over two years of experience in this role, where I have contributed to improving efficiency, reducing errors, and enhancing customer satisfaction. Prior to joining Tata Consultancy Services, I worked as an Investigations Specialist at Amazon Development Centre (India) Private Limited for over a year and a half. In this role, I applied my analytical skills to investigate and resolve complex issues, ensuring compliance with company policies and procedures. I also gained valuable experience in marketing during my internship at Eupheus Learning, where I assisted in promoting educational products and services. I hold a BSc degree in Microbiology from Pragathi Degree College (Co-Ed.).
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