Ghyslain Defoy
Chef Gestion Des Effectifs Senior Manager Wfm at Transat
Based in Granby, Canada
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Seniority
Manager
Department
Other
Location
Granby
Industry
Travel Arrangements
Company size
1.3K
Contact information
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g•••••••@transat.com
Phone
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Background
About Ghyslain Defoy
Bilingual manager, passionate with workforce management in contact centers for the past 25 years. Management and development of WFM professionals in unionized environments or not, on various sites. Always looking out for best practices and tools evolution in an Omni-channel field. Oriented on results, people and action. Highly challenged by operational efficiency.
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