Giada Brucia

Background

About Giada Brucia

Multilingual Professional with Experience in Air Transport and Customer Service Currently working as Cabin Crew at easyJet | Open to international career opportunities Graduated with honors in Euro-American Languages and Literatures from the University of Pisa, I have a strong academic background and solid professional experience in dynamic, customer-facing roles across international settings. I have served as Cabin Crew for leading airlines and as a Back Office Agent in the maritime sector. My advanced language skills (Italian, English, French, Spanish, Portuguese) enable me to operate effectively in multicultural environments, facilitating communication and ensuring high standards of customer service. Key Skills: • Effective communication and interpersonal relations • Customer care and problem-solving in complex situations • Teamwork, operational flexibility, and adaptability • Strong organizational skills and goal orientation Education and Certifications: • Master’s Degree in Euro-American Languages and Literatures – 110/110 with honors • DELE C2 Certification – Instituto Cervantes • ECDL Core Certification – AICA I am known for a proactive, empathetic, and growth-oriented attitude, both personally and professionally. I am open to new challenges where I can apply and further develop my linguistic and interpersonal skills, especially in fast-paced, international, and customer-focused environments. Feel free to reach out for collaborations or new professional opportunities.