Gian Joon
Franchisee Quest Woolloongabba at Quest Apartment Hotels
Based in Gold Coast, Australia
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Seniority
Other
Department
Other
Location
Gold Coast
Industry
Hospitality
Company size
613
Contact information
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g•••••••@questapartments.com.au
Phone
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Background
About Gian Joon
Athithi Devo Bhava is a Sanskrit phrase that translates to "The guest is equivalent to God." It is a traditional Indian belief that a guest should be treated with the utmost respect and hospitality. My upbringing in a small village where travellers were welcomed with open arms and offered a meal and bed is a reflection of this cultural belief.As a Bachelor in Hospitality Management, I have received formal training and education on how to provide exceptional service to guests. However, it is important to keep in mind that hospitality is not just a profession, it is a way of life. The way you treat others, especially those who are guests in your home or business, can have a profound impact on their experience.One way to ensure that you continue to provide exceptional hospitality is to stay current on industry trends and best practices. Attend conferences and workshops, network with other professionals in your field, and never stop learning. Additionally, it is important to stay connected to your roots and the values that shaped your upbringing. Remembering the importance of treating guests with respect and kindness can help guide your actions and decisions in your personal and professional life.Ultimately, hospitality is about creating positive experiences for others. Whether you are welcoming a guest to your home or helping to run a hotel, remember that each interaction is an opportunity to make someone's day a little bit better.
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