Giang Tran

Background

About Giang Tran

As a Customer Engagement Deputy Team Leader at EcoVadis, I support my front line team guide companies in Northern Europe through their first assessments. I deliver webinars and provide customer support for rated companies, collaborate with different teams and stakeholders on strategic projects to improve customer experience, organize training plans for new joiners, support the team and reinforce business knowledge, and manage team interns. I also review translations of documents when needed. I have a Master's degree in European Business and Management from Université d'Orléans and a Bachelor's degree in Business/Commerce from University of Pedagogy of Ho Chi Minh City, Vietnam. I have experience at working with Salesforce, Hubspot, Zendesk, Slack and I like to solve problems. From the bottom of my heart, I want to do something good for my home country, Vietnam, via my knowledge, my experience, youth, positive energy and good will.