Gianna Mafodda

Background

About Gianna Mafodda

A senior-leader in customer experience & digital transformation, I work within an organisation to create change through scaled digital technologies. I lead with authenticity, transparency and empowerment - and through clear strategy setting and data-driven decision making. Through this, I have proven experience in building high-performing cross functional teams that enable organisational success through collaboration. Demonstrated strengths include: strategic leadership, digital adoption and transformation, organisational change, digital product management, customer engagement, customer experience, agile practices, leading change at scale, inclusive leadership, thought leader, effective communication skills, ability to influence at all levels, commercial acumen and developing high performing teams.