Gilbert Rico
Information Technology Help Desk Technician at Summit Midstream Partners, Lp
Based in Cypress, United States
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Seniority
Staff
Department
Information Technology
Location
Cypress
Industry
Oil and Gas
Company size
277
Contact information
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g•••••••@summitmidstream.com
Phone
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Background
About Gilbert Rico
I have over 10 years’ experience in the PC/Networking environment. I enjoy working with the public, as well, demonstrating products, and educating others in their uses. KNOWLEDGE, SKILLS AND ABILITIES: •LAN/WAN, Network security experience •Windows/Mac Desktop Administration Experience •Network concepts – LAN/WAN, TCPIP/IP, DNS, MPLS •Working knowledge of Microsoft Windows XP – Windows 7, Active Directory, Microsoft Exchange 2003 thru 2010, Citrix XenDesktop, Microsoft Management Tools •Experience working in various aspects of Active Directory: User account and password, administration, NTFS rights and permissions in a DFS environment, and Group policies •Understanding of Microsoft Active Directory groups. •Understanding of NTFS permissions. •Experience with desktop and laptop imaging •Working knowledge of Solarwinds Orion •Proficient and familiar with MS Office 2007/2010 Professional Suite including the ability to fluently use Microsoft Word, Excel and PowerPoint •Excellent verbal and written communication and follow up skills •Strong problem solving skills
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