Gilberto Ramos
Senior Technical Service Supervisor at Medtronic
Based in Tokyo, Japan
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Seniority
Manager
Department
Other
Location
Tokyo
Industry
Medical Equipment Manufacturing
Company size
101K
Contact information
Reveal Gilberto's email and phone
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g•••••••@medtronic.com
Phone
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Background
About Gilberto Ramos
I lead and mentor a technical service support team specializing in navigation systems. My role involves acting as the primary liaison between Japan's service team and global counterparts, ensuring seamless collaboration. I have successfully introduced and supported the launch of new medical devices in the Japanese market, including spearheading the technical support for a new pulse therapy device and leading the establishment of an APAC repair center for the device. My career is defined by core competencies in technical support, field support, and customer support. I focus on harmonizing repair processes, optimizing service operations, and localizing global initiatives for the Japanese market.
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