Giles Agar
Uk Customer Services Manager at Igxglobal
Based in Northampton, United Kingdom
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Seniority
Manager
Department
Customer/Client Service
Location
Northampton
Industry
IT Services and IT Consulting
Company size
30
Contact information
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g•••••••@igxglobal.com
Phone
5 credits+44 ••• •••• ••••
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Background
About Giles Agar
I have over 20 years` experience in Service and Project Management within the Telecommunications industry. I have the ability to quickly develop excellent working relationships with operational, technical and commercial people both internally and externally. I am able to listen to and understand customer requirements and translate them into solutions. I can communicate at all levels and I am adaptable, flexible, enthusiastic and very quick to learn. I am computer literate, cool in a crisis and have good people management skills. I have a good working knowledge of ITIL V4 Service Management and Prince 2 methodologies. I enjoy a challenge and approach work with lots of energy. Specialties: Service Account Management, Service Delivery Management, Project Management, People Management
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