Gilles Dupuis

Background

About Gilles Dupuis

CAREER PROFILE • 26 years of diversified experience in project and program management, operations management, consulting in Big Four, professional services at Fintech, quality management, IT management, continuity management, operational risk management and internal audit in Investor Services, Wealth and Asset Management, Financial Markets and Wholesale Banking • Proven leadership of large multicultural teams in Malaysia, Philippines, Hong Kong, Singapore, Australia, Luxembourg, UK, France and Canada • CFA Charterholder • Track record of delivery of large scale change (on-boarding, outsourcing, target operating model, IT content, regulatory, implementation of software, efficiency driven) • Member of Country Management Committee and Global Leadership teams ATTRIBUTES • Excellent analytical skills balancing global picture and attention to details • Strong balance between customer needs, operations requirements, risk appetite and IT constraints • Resilient and demonstrated ability to think correctly under pressure • Organizational change agent with strong accountability towards superior results and quality • Leverages teamwork and diversity for high performance through inclusive management style • At ease in matricial organizations • Leads with integrity and build trust through strong interpersonal skills • Assertive and ready to challenge the status quo • Agile and innovative thinker AREAS OF EXPERTISE • Selection and implementation of software • Program and project management including IT development and testing • Strategic direction and people management • Operations Management • Robotics Process Automation (RPA) • IT management • Reconciliations and claims management • Client On boarding and Business Transition • Smartsourcing, target operating model, outsourcing and oversight • Operations Control, Risk management and Internal Audit • Logical Access Management • IT Incident Management and Crisis Management • Business Continuity Management (local and global)