Gillian MacDonald
Spa Manager at Americana Resort Spa & Waterpark
Based in Canada
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Seniority
Manager
Department
Operations
Location
Canada
Industry
Leisure, Travel and Tourism
Company size
67
Contact information
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g•••••••@americananiagara.com
Phone
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Background
About Gillian MacDonald
I am a Spa Manager and licensed aesthetician with a strong background in leadership, operations, and team education. With several years of hands-on industry experience, I’ve developed a deep passion for cultivating spa culture—where both guests and staff feel supported, inspired, and cared for. I specialize in building high-performing teams, creating seamless client experiences, and driving operational success. My leadership philosophy blends strategy with empathy, ensuring my team has the tools to deliver exceptional service while continuing to grow professionally. I am especially passionate about education within the aesthetics industry, from mentoring new professionals to implementing ongoing training that keeps teams engaged and up to date with innovation. My goal is to continue growing within the wellness and beauty space, contributing to environments where people and businesses thrive.
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