Ginger Williams
Vice President, Customer Service at Optum
Based in Lenexa, United States
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Seniority
Vp
Department
Operations
Location
Lenexa
Industry
Hospitals and Health Care
Company size
104K
Contact information
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g•••••••@optum.com
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Background
About Ginger Williams
Ginger Williams, MBA is an Energetic and Transformational Leader with expertise in Enterprise Operations and building top-notch regional and multi-site Customer Support Teams. Ginger’s knowledge and industry experience has resulted in delivery of meaningful customer experiences with high satisfaction outcomes. Ginger’s most recent accomplishments have produced consecutive years of top Gallup scores for Employee Engagement that are pivotal to successful and profitable business outcomes. The most recent feedback has been “Whatever you are doing, you should bottle it up and sell it!” Ginger’s career has spanned over 20 years for Fortune 500 leading companies including CVS Health, UnitedHealth Group, Anthem, and TriWest Healthcare Alliance. Ginger’s leadership execution is built on the foundational pillars of People, Process, and Technology. A believer in the principles of Servant Leadership, Ginger’s favorite quote by Maya Angelou is “I’ve learned that People will forget what you said, People will forget what you did, but People will never forget how you made them feel.” She is a graduate of Texas Woman’s University with a Bachelor of Arts and Bachelor of Science in Psychology and a Master of Business Administration. Ginger is passionate about being a positive Influence, Mentor, and Role Model in her Community. She provides consultation support and services via Proodus to assist Business Owners, Entrepreneurs, and Investors in creating value within their vision for success. In March 2020, Ginger was appointed by Kansas Governor Laura Kelly to the Kansas Volunteer Commission. The Commission prepares a national service plan for the state, ensures outreach to diverse community-based agencies and administers grant programs. Ginger also enjoys participating in activities with * Board of Directors - Community Services League * Board of Trustees - United Way of Greater Kansas * Girls on the Run * Neighborhood Dinner * Girl Scouts * Prep-KC * Shawnee Mission School District Committee - Business Management & Entrepreneurship Advisory * Johnson County NAACP
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