Gini Blanco
Application Support Engineer at Unicard
Based in Glasgow, United Kingdom
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Seniority
Staff
Department
Information Technology
Location
Glasgow
Industry
IT Services and IT Consulting
Company size
93
Contact information
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g•••••••@unicard-uk.com
Phone
5 credits+44 ••• •••• ••••
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Background
About Gini Blanco
At Unicard, our team works tirelessly to maintain the integrity of smart card transactions across varied transport systems. My role is critical in troubleshooting and resolving systems issues, utilizing Oracle SQL for data validation, and ensuring the application of system updates. With a deep understanding of the ITSO technical specification, I've fostered seamless operations and customer satisfaction.Previously with Sage People, my focus was on technical support and customer assistance, where I honed my skills in Apex scripting and SQL queries. Here, collaboration with the development team to address complex technical problems resulted in improved documentation and support resources. These experiences underscore my commitment to continuous improvement and effective problem-solving in technology-driven environments.
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