Giovane Coca
Service Desk Systems L2 Technician at Webhelp
Based in Barcelona, Spain
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Seniority
Staff
Department
Other
Location
Barcelona
Industry
Outsourcing and Offshoring Consulting
Company size
29K
Contact information
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g•••••••@webhelp.com
Phone
5 credits+34 ••• •••• ••••
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Background
About Giovane Coca
Over ten years of experience in service desk, infrastructure management, team supervision and system implementations. Main interests are working and evolving with projects that challenge me more and more. Always motivated to explore new technologies and challenges, in addition to contributing to the growth and proper functioning of the sector. Essential Skills: Microsoft 365 (User and Administration), Windows (Desktop and Server), SQL Server, Google Workspace, Virtualization (Hyper-V, VMWare and Virtualbox), Linux (Desktop and Server), Network (logical and physical), PFSense, Proxy, DNS, Cloudflare, Email Server and other tools related to infrastructure management. Excellent communication and agility to understand problems and solve them. Complementary Skills: Assist the implementation of several systems, such as SAP, Totvs, Cache and others. Knowledge of security standards/protocols, SSL certificate management.
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