Giuseppe Marraffa
Delivery Manager at Sirti S.P.A
Based in Milan, Italy
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Seniority
Manager
Department
Operations
Location
Milan
Industry
Telecommunications
Company size
2.8K
Contact information
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g•••••••@sirti.it
Phone
5 credits+39 ••• •••• ••••
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Background
About Giuseppe Marraffa
Proven Experience in Developing Product Cycle and Operation Management (Business As Usual) in these areas: Service Provisioning, Service Assurance, CRM, Workforce Management, Asset Management), liaison between commercial and technical departments for the preparation of bids, mediation between the Customer and the technical group for the Project Development and Operation Management. Specialities: Project Management, Stakeholder Management, Requirements Analysis, Workflow Management (OSS / BSS TLC, Service Provisioning and Assurance, Supply Chain), Workforce Management, Data Management, Change Management, Incident Management, Problem Management, Business Relationship Management, Portfolio ManagementCertification: ITIL 4 Managing Professional, Prince2 Practitioner, Lean Six Sigma, Scrum Master
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