Gleb Klimenko
Product Owner at Electrolux Group
Based in Sweden
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Seniority
Director
Department
Sales & Business Development
Location
Sweden
Industry
Manufacturing
Company size
31K
Contact information
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g•••••••@electrolux.com
Phone
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Background
About Gleb Klimenko
As a passionate Digital Product Owner, I specialize in enhancing contact centers through the integration of generative AI and omnichannel contact center solutions. My focus is on creating seamless omnichannel experiences that empower agents to provide exceptional customer service. With a strong emphasis on user experience (UX), I strive to develop innovative solutions that not only meet the needs of both businesses and customers but also drive efficiency and satisfaction. With experience in product development and a keen eye for design, I work collaboratively with cross-functional teams to deliver impactful technology solutions. I'm dedicated to leveraging cutting-edge technology to transform traditional practices, making interactions more intuitive and user-friendly. Participant and presenter: Google Morning Coffee podcast, Episode 100: Customers First, with Electrolux & Nordnet Google Cloud | GenAI event Sweden - Journey towards AI driven Contact Center Genesys Community day Sweden - Journey towards AI driven Contact Center Genesys Cloud "Transforming contact centers into care centers" case
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